Installer Won’t Open
Right-click → Run as Administrator. Check User Account Control prompts.
Windows Troubleshooting — Step-by-Step Guides
Each guide includes screenshots and concise steps. If you prefer, call us and our consultant will fix it live.
Installation Freezes
Remove older antivirus, reboot, run installer as admin.
Activation Code Rejected
Verify code in vendor portal; ensure email/account matches.
Subscription Shows Expired
Sync system clock/time zones and refresh application account.
Scan Won’t Start
Ensure Windows Security services are running and scheduled scans are not blocked.
Real-Time Protection Off
Resolve conflicts with Windows Defender or previous AV tools.
High CPU Usage
Reschedule scans for off-peak hours and exclude large folders.
Browser Popups Persist
Remove malicious browser extensions and reset browser.
VPN Not Connecting
Reset network adapter, reinstall VPN module.
Other AV Detected
Use vendor removal tools and clean leftover registry keys.
